Privacy Policy

Last updated: March 15, 2025

At Metislounge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Overview

This Privacy Policy applies to all visitors, customers, and users of the Metislounge website. It describes what information we collect, how we use it, and the choices you have regarding your data.

We aim to provide transparency and clarity so you can feel confident when shopping with us.

Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through third-party providers)

Order Information

Products purchased
Order history
Transaction details

Technical Information

IP address
Browser type and device information
Pages visited and time spent on the site

This information helps us operate our store efficiently and enhance your experience.

How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your purchases
To provide customer support
To improve our website, products, and services
To detect and prevent fraudulent or unauthorized activity

We only use your information for legitimate business purposes and in accordance with this policy.

Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties when necessary to operate our business:

Payment Providers: To securely process transactions
Shipping Carriers: To deliver your orders
Service Providers: To support website operations and analytics

All third parties are required to handle your data securely and only for the intended purpose.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how our website is used.

Cookies help remember your preferences
They allow us to improve website performance
They support analytics and functionality

For more detailed information, please review our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.

When your information is no longer needed, it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

Secure payment processing systems
Restricted access to sensitive data
Regular monitoring for potential vulnerabilities

While we strive to protect your data, no system can guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Access to the information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Object to or restrict certain types of processing

To exercise your rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review their policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Your continued use of our website constitutes acceptance of these updates.

Store Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Store: Metislounge
Address: 218 Weston Rd, Wrightsville, GA 31096, United States
Email: support@metislounge.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

You may also visit the following pages for more information: